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Celero’s commitment to our clients during the COVID-19 crisis

The COVID-19 pandemic has created a lot of uncertainty for people and organizations around the globe. Celero’s commitment to you is that you can rely on us to continue to support your business throughout the course of this pandemic.

We are positioned to protect the health and safety of our employees, while continuing to provide the core services you rely upon for your business, in a safe, flexible and compassionate manner. Our commitment to you includes:

  1. Support for your business continuity plans
    We are prioritizing any requests we receive that involve enabling business continuity for your organization.
  2. Regular communications to our clients
    As the pandemic progresses, we commit to ensure we keep you informed of any updates to our plans or services, so you can make timely, informed decisions for your business.
  3. Managing our pandemic response
    Our pandemic committee meets daily to review actions we are taking in line with business continuity and pandemic plans to ensure we can continue to support our clients, vendors and employees through COVID-19.
  4. Providing remote work capabilities for Celero staff
    Celero is well positioned to have our staff work remotely to maintain high quality, timely delivery of the critical business functions we provide to our customers. We have extensive online collaboration capabilities for our employees to communicate with each other, with you and our suppliers. We have the flexibility for our employees to work remotely in a safe environment, with minimal impact on our day-to-day activities.

COVID-19 Information

For our clients, we have developed a COVID-19 information page on our client extranet portal. This site will support clients by providing Celero’s business continuity plans, system status updates, cybersecurity information and a communications library.
Read more on extranet.celero.ca
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